Get Your Products Delivered Fast with Our Efficient Shipping Services.

The total time required to receive an order is processing time + shipping time. At present, our average estimated arrival time is 7-15 working days. Please keep in mind that the provided shipping timeline is just an estimate, not a promise. Delivery time does not include Sundays or holidays.

ORDER PROCESSING INFORMATION

After payment is completed, all other orders may take 1-3 working days to process. After all orders are shipped, a shipping confirmation email with tracking information will be sent to your registered email. (Note: Orders placed on Friday after 5 PM US EST will begin processing on the following Monday. )

Tide and Twig will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification.

SUPPORT AREA

We ship in the USA

STANDARD SHIPPING RATES

• FREE shipping on orders $50 plus
• Standard shipping rates are calculated by weight and location

PLEASE NOTE:

1. In order to ensure that your package is sent correctly and received in time, we hope that you can ensure that you enter the correct and detailed address and personal information when filling in the address.
2. For express delivery, timely delivery is very important. If the address information provided at the time of purchase is incorrect, we are not responsible for the return, loss, or delivery of the wrong product.
3. When you receive the goods, please check the integrity of the goods as soon as possible. If there is any damage or you have any questions about your order, please contact us at our email Customerservice@tideandtwig.com.